Job Description

Medical Assistant

The Medical Assistant is responsible for assisting healthcare professionals in providing care to their patients. Their duties include recording and updating medical histories and contact information in patient files, scheduling patient appointments and performing standard care procedures.

Responsibilities include:

• Provides general back-office support to physicians.
• Assist provider with exams as needed.
• Stock and monitor inventory levels of medical supplies.
• Monitors and maintains medication sample closet.
• Prepares and assists patient for testing. Obtain results for exams as requested. Obtain lab results, have physician review, and notify patient of results as instructed by physician.
• Answer patient calls and respond in a prompt and professional manner.
• Responsible for final review of chart after chart prep.
• Train back-office staff on an as needed basis when requested by Office Administrator.
• Responds and complies with requests for information via most appropriate method, including fax.
• Responsible for completing all requests within timeframes as established by office policy.
• Follow rules and regulations of confidentiality protection as it relates to patient information.
• Delivers information to patient care or other designated areas including provider offices.
• Completes the referral process on specific procedures when requested to do so by Office Administrator.
• Provides leadership and guidance for excellent customer service.
• Communicates and engages effectively with others.
• Continually seeks opportunities to learn, share knowledge, and develop processes for the transfer of information.
• Follows and maintains policy and procedures.
• Perform other duties and responsibilities as required, assigned, or requested.

Qualifications:

• High school diploma or GED required.
• Completion of an accredited medical assistance certification program preferred.
• Minimum 2 years; combined education/experience as substitute for minimum experience.

The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

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